![]() The Parallels client lets users open a full desktop or specific applications. Admins can also monitor the metrics proactively, with customisable warnings and critical thresholds, to see if a new service they roll out is slowing things down for users. UX Evaluator measures things like how long it takes from a user clicking on an icon on their remote desktop until the application responds, rather than just the underlying network connection. Those are now bundled up into a UX Evaluator metric that the helpdesk can examine when someone calls in with a problem, to see if they're just on a slow connection or whether group policy or remote access policies are causing issues. Partly that's to appeal to admins with experience of the Parallels RAS management tools, which have handy features that aren't yet available in WVD, like showing the session metrics that reveal poor remote desktop performance for users, so you can troubleshoot them. How Parallels RAS 18 works with Windows Virtual Desktop (WVD). However, version 18 also touts its integration with WVD. As an all-in-one VDI and remote application solution that you can run in the cloud or on your own server, delivering entire Windows desktops or individual applications on Windows, Mac, iOS, Android, Chromebook and any HTML5 client, Parallels RAS is in competition with cloud services like Windows Virtual Desktop (WVD).
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